Shipping Policy

At Damon Desk, we aim to deliver your purchases promptly and securely. This Shipping Policy provides details about the shipping process, timelines, costs, and other important information.

1. Shipping Locations

We offer shipping to:

• Domestic within Insert Country
• International (selected countries; check availability at checkout)

2. Processing Time

• Orders are processed within 1-3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or holidays.
• You will receive a notification once your order has been shipped.

3. Shipping Rates

• Domestic Shipping: Standard and expedited shipping options are available. Rates are calculated based on your location and selected shipping method.
• International Shipping: Rates vary depending on the destination and shipping service selected at checkout. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

4. Delivery Times

• Domestic Shipping: Typically delivered within 3-7 business days after processing.
• International Shipping: Delivery times may vary by destination, ranging from 7-21 business days depending on customs clearance and shipping service.
• Please note that delivery times are estimates and may be affected by external factors such as weather, customs delays, or courier issues.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor your package’s progress.

6. Lost or Delayed Shipments

If your package is delayed or lost, please contact us at  [email protected] with your order number. We will work with the shipping carrier to resolve the issue.

7. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or failure to collect the package, you may be responsible for the cost of re-shipping. We will notify you in such cases to arrange delivery.

8. Customs, Duties, and Taxes (International Orders)

International shipments may be subject to customs fees, import duties, or taxes. These charges are the customer’s responsibility and are not included in the shipping fee. Please check with your country’s customs office for more information.

9. Contact Us

If you have any questions or concerns about your shipment, please contact us at [email protected].